Ensures accurate processing of offers, documentation, reports and shipment administration.

Asks and compares rates with airlines and arrives at the best rates and solutions;

Is in close contact with various suppliers and parties to offer an optimal air freight solution to our existing and potential customers;

Ensures and prepares (air cargo) transport documents;

Ensuring correct execution in accordance with the agreements made;

Liaising with customers and suppliers on the arrival and further handling of shipments;

Taking and archiving orders from customers on a daily basis;

Tracking order processing progress, reporting in a timely manner and deploying actions for any service or operation issues;

Identifying improvement opportunities of the department to increase quality level, service level, etc;

All common operational, commercial and administrative tasks related to handling, processing and transporting goods by air freight;